Questions concerning the collective bargaining agreement should be referred to whom?

Referring questions concerning the collective bargaining agreement to the steward is appropriate because stewards serve as the first line of contact for union members regarding such matters. A steward is trained in the details of the collective bargaining agreement and is responsible for representing the interests of their fellow workers at the workplace level. They are specifically tasked with helping members navigate issues, including grievances and questions about the contract, ensuring that members understand their rights and the agreements in place.

While local union representatives, union presidents, and business agents are all important roles within the union structure, the steward is typically the most accessible and knowledgeable resource for everyday members facing questions about the collective bargaining agreement.