What action should the supervisor take regarding the crew's declining productivity, as discussed by Doug Butler?

The most effective action for a supervisor to take when addressing a crew's declining productivity, as highlighted by Doug Butler, is to adopt a supportive approach. This means actively engaging with the crew to understand the underlying causes of the productivity issues and providing encouragement and resources to help them overcome any challenges. A supportive supervisor fosters a positive work environment, encouraging team members to communicate openly about problems they might be facing, whether they are personal issues, work-related challenges, or inefficiencies in the workflow.

By taking this approach, the supervisor demonstrates empathy and a willingness to assist team members, which can lead to increased morale and motivation. When workers feel supported, they are more likely to put in the effort needed to improve productivity, as they know their supervisor is invested in their success and well-being. This approach contrasts with being directive, which could alienate the crew by imposing solutions without collaboration, or advisory, which may not provide the necessary hands-on support needed to address immediate issues. Therefore, the supportive action is crucial for addressing declining productivity effectively.